One flat monthly fee per property. No setup costs for pilot partners, no per-message charges, no hidden fees. Cancel anytime.
| Feature | Starter | Growth | Enterprise |
|---|---|---|---|
| Concierge | |||
| AI languages | 50+ | 50+ | 50+ |
| Guest conversations / mo | 500 | Unlimited | Unlimited |
| Custom AI persona & name | — | ✓ | ✓ |
| Direct booking capture | — | ✓ | ✓ |
| Channels | |||
| Web chat widget | ✓ | ✓ | ✓ |
| Zalo & Facebook Messenger | ✓ | ✓ | ✓ |
| ✓ | ✓ | ✓ | |
| SMS | — | — | ✓ |
| Dashboard & Analytics | |||
| Conversation history | 30 days | 1 year | Unlimited |
| Booking analytics | — | ✓ | ✓ |
| AI performance reports | — | ✓ | ✓ |
| Custom data exports | — | — | ✓ |
| Support | |||
| Onboarding | Guided call | Guided call | White-glove |
| Support | Priority | Dedicated manager | |
| SLA | — | — | ✓ |
Book a free 30-minute demo call. We'll learn about your property, then build a working sample of your StayVi — live, so you can see exactly what your guests would experience. No commitment until you're happy with it.
A conversation is a single guest session — from their first message until they go inactive for 30 minutes. One guest asking 10 questions about check-in, breakfast, and local tips is still one conversation.
Absolutely. You can upgrade at any time — the change takes effect immediately and you're only billed the prorated difference. Downgrades take effect at the start of your next billing cycle.
Per property, not per room. A 50-room boutique hotel and a 5-room guesthouse are both one property. The Growth plan covers up to 3 properties under one account.
We bill in USD. Payments are processed securely via Stripe and we accept all major credit cards. For Vietnamese businesses, we can also arrange VND invoicing on Enterprise plans.
Book a 30-minute call and we'll build a live sample trained on your hotel. No commitment until you love it.