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EN · Tiếng Việt
AI concierge · Built for Vietnam

The warmest welcome,
now always on.

StayVi is a custom AI concierge for hotels, hostels, and Airbnbs across Vietnam — answering guests in 50+ languages, capturing direct bookings, and giving your front desk back its evenings.

Now onboarding pilot properties across Vietnam
Live demo
silkhouse-hotel.vn
S
StayVi · Silk House Hanoi
Online · replies in seconds
Xin chào! 👋 Welcome to Silk House Hanoi. Ask me anything — room availability, check-in times, local tips. I'm here 24/7.
Currently onboarding pilot partners — boutique hotels, hostels, guesthouses & Airbnbs across Vietnam
What StayVi does

Three jobs your front desk shouldn't have to do alone.

A custom AI concierge, trained on your property — handling the work that keeps reception up at night.

Direct bookings,
captured in chat.

When a guest asks about availability, StayVi quotes the right rate, holds the room, and walks them through checkout — without ever sending them to Booking.com or Agoda.

  • Trained on your rates, room types, and availability
  • Guides guests to book directly with you — no OTA commission
  • Suggests upsells: late checkout, airport transfer, breakfast
Try the live demo ↑
1
Guest asks about availability
2
StayVi quotes Lotus Suite, 2 nights
3
Guest confirms, sends payment
Booking confirmed
4,200,000 ₫

A 24/7 concierge
that knows your property.

Trained on your wifi password, your breakfast hours, your nearest pharmacy, and the best phở on your street. Guests get answers instantly — your team gets sleep.

  • Replies in 50+ languages, including Vietnamese
  • Local recommendations vetted by you, not the internet
  • Hands off cleanly to your team when needed
How training works
Wifi & access
Instant answers
Hours & rules
Always current
Local tips
Curated by you
Add-ons
Late checkout, etc.

One inbox for
every channel.

Zalo, WhatsApp, Messenger, Booking.com, your website chat — all the places guests message you, unified into a single conversation. StayVi answers in the right tone for each.

  • Zalo, WhatsApp & Messenger
  • Web chat widget that matches your site's design
  • OTA inbox integrations on the roadmap
See what's included
Z
Zalo OA
Guests message in Vietnamese
W
WhatsApp Business
International guests covered
B
Booking.com inbox
OTA enquiries handled 24/7
S
Website chat
Direct booking capture
How it works

Up and running in days.

No code, no IT department. We do the work, you approve the voice.

STEP 01

Discovery call

We learn your property — your rooms, your rates, your tone. We collect the FAQs your front desk answers a hundred times a week. About 60 minutes, over WhatsApp or Zoom.

STEP 02

Custom build

We train your StayVi on your property — rooms, policies, local tips, your brand voice. You review a sample conversation before anything goes live.

STEP 03

Launch & refine

We install the widget on your website and connect your channels. You're live within 2 days of your discovery call. We stay close for the first few weeks to tune anything that feels off.

Pilot program · Vietnam

Be one of our first partners in Vietnam.

"We're launching StayVi with a small group of pilot properties across Vietnam. Pilot partners get hands-on setup support, founder-level access, and pricing locked in for life — in exchange for honest feedback as we build."

K
Konnor Shelton
Founder · StayVi
50+
Languages supported out of the box
24/7
Guest coverage with no extra staff
2 days
From kickoff to live on your website
$0
Setup fee for pilot partners
Built for your property type

Whether you have 3 rooms or 300.

Every plan includes the full StayVi build — custom training, your channels, your brand. The only difference is volume.

For Airbnbs

Solo hosts, small property managers. Perfect for 1–10 listings.

From $49 /mo

For hotel groups

Multi-property operators. Custom integrations, dedicated support.

From Let's talk
Common questions

Things hoteliers ask on the first call.

How is StayVi different from a chatbot?

A chatbot follows scripts. StayVi is a custom AI trained specifically on your property — your rooms, your tone, your local recommendations. It understands context, switches languages mid-conversation, and connects directly to your booking system. It's less "menu of FAQs" and more "well-trained junior front-desk agent."

Does it connect to my PMS or booking system?

Right now StayVi works as a standalone AI concierge — it's trained on your property's information and handles guest conversations via web chat, Zalo, and WhatsApp. PMS integrations are on our roadmap. If you use a specific system, let us know on the demo call — we're building integrations based on what our pilot partners actually need.

What languages does it speak?

50+, including Vietnamese, English, Korean, Mandarin, Japanese, French, German, Russian, and Thai. StayVi detects the language each guest writes in and replies natively — no setup required.

What if a guest needs a real person?

StayVi knows when to step aside. It hands off cleanly to your team — with the full conversation history attached — for anything emotional, urgent, or beyond its training. Your front desk only sees the conversations that actually need them.

How long until it's live?

Most properties are live within 2 days of the discovery call. We need about 60 minutes to learn your property, then we build and send you a sample conversation to review. Once you approve, we install the widget and you're live. We stay close for the first few weeks to tune anything that feels off.

What happens if I cancel?

Month-to-month, no annual lock-in. Cancel any time. We'll give you a clean export of your conversation history and knowledge base.

Ready when you are

Give your front desk
a quiet evening.

Book a 30-minute call and we'll build a sample AI trained on your specific property — live, so you see exactly what your guests would experience. No deck, no pitch.

Prefer Zalo? Email hello@stayvi.io and we'll share our Zalo contact.