StayVi is a custom AI concierge for hotels, hostels, and Airbnbs across Vietnam — answering guests in 50+ languages, capturing direct bookings, and giving your front desk back its evenings.
A custom AI concierge, trained on your property — handling the work that keeps reception up at night.
When a guest asks about availability, StayVi quotes the right rate, holds the room, and walks them through checkout — without ever sending them to Booking.com or Agoda.
Trained on your wifi password, your breakfast hours, your nearest pharmacy, and the best phở on your street. Guests get answers instantly — your team gets sleep.
WhatsApp, Zalo, Messenger, Booking.com, your website chat — all the places guests message you, unified into a single conversation. StayVi answers in the right tone for each.
No code, no IT department. We do the work, you approve the voice.
We learn your property — your rooms, your rates, your tone. We collect the FAQs your front desk answers a hundred times a week. Ninety minutes, on Zoom.
We train your StayVi on your knowledge base, connect it to your PMS and channels, and dress it in your brand. You review every reply before it goes live.
Goes live across all your channels. We watch the first thousand conversations together, tune anything that feels off, and hand you the dashboard.
"Our reception was drowning in WhatsApp. Now StayVi handles 80% of guest questions before anyone has to look at the phone — and our direct booking rate has gone from 22% to 47% of arrivals."
Every plan includes the full StayVi build — custom training, your channels, your brand. The only difference is volume.
Solo hosts, small property managers. Perfect for 1–10 listings.
Independent hotels and hostels. Most StayVi customers live here.
Multi-property operators. Custom integrations, dedicated support.
A chatbot follows scripts. StayVi is a custom AI trained specifically on your property — your rooms, your tone, your local recommendations. It understands context, switches languages mid-conversation, and connects directly to your booking system. It's less "menu of FAQs" and more "well-trained junior front-desk agent."
We support most systems used in Vietnam, including Cloudbeds, eZee, Hostaway, Smoobu, Beds24, and direct integrations with Booking.com, Agoda, and Airbnb. If yours isn't listed, mention it on the demo call — we add new integrations regularly.
50+, including Vietnamese, English, Korean, Mandarin, Japanese, French, German, Russian, and Thai. StayVi detects the language each guest writes in and replies natively — no setup required.
StayVi knows when to step aside. It hands off cleanly to your team — with the full conversation history attached — for anything emotional, urgent, or beyond its training. Your front desk only sees the conversations that actually need them.
Two weeks from kickoff to launch is typical. Discovery call in week one, custom build and your review in week two, soft launch and tuning across the first thousand conversations.
Month-to-month, no annual lock-in. Cancel any time. We'll give you a clean export of your conversation history and knowledge base.
A 30-minute demo, tailored to your property. No deck, no fluff — we'll show you StayVi answering a real guest question on a real hotel website.